Just the FAQs

Just the FAQs

Frequently Asked Questions (FAQs) have become a staple of the
web. Putting FAQs on your web site can help educate your 
customers, establish your expertise and bring more business 
to you. Rich content, such as FAQs, can also help your ranking
in the search engines.

Start by listing the questions customers ask most often. Add
the questions they should ask, but don't think to. List the 
questions in a logical order, then answer each question.
Include links to helpful resources on your site and elsewhere.

You may find that including FAQs on your web site increases
sales. They can also decrease time spent on customer service
while still keeping customer satisfaction high. If you keep 
answering the same questions from customers again and again, 
making the answers available 24/7 in a FAQ makes it easy and 
fast for customers to get the information they need. Of course,
you still must be responsive to inquiries from customers, but 
many will be happy with the answer they got from your FAQ and 
won't have the need to contact you.

Make your FAQs easy to find by including links to them from 
your home page or other heavily-visited pages. Make the FAQs
easy to navigate by including bookmarks and links back to the
top of the page.

FAQs are a resource to customers and increase the value of
your web site.

You'll find lots of great information on managing and promoting your web site, growing your business and more at http://www.freearticles.biz/. Most articles may be freely reproduced at your web site or in your print or online newsletter.

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It must be reproduced in full, with no changes or omissions, including the author information and web site in the last paragraph. Cathy Stucker's copyright notice must be included. The copyright notice may be at the beginning or the end of the article. 

Advance permission is not required, but a copy of your publication is appreciated. Please send ezines or web links to cathy(at)idealady.com. (Substitute the @ for (at).) Print publications may be mailed to 4646 Hwy 6, #123, Sugar Land, TX  77478.  Thank you!